#product-support

Outline warranty claim process. Steps: 1. Verify warranty coverage and dates. 2. List required documentation (receipt, photos, serial number). 3. Explain claim submission process. 4. Set expectations for review timeline. 5. Describe possible outcomes (repair, replace, refund). 6. Provide claim status tracking. 7. Outline appeal process if denied. 8. Offer support throughout process. Make it as painless as possible.

Help customers verify compatibility. Process: 1. Ask for their current product/system details. 2. Check compatibility database. 3. Provide clear yes/no answer. 4. Explain any limitations or requirements. 5. Suggest compatible alternatives if not compatible. 6. Link to compatibility chart or tool. 7. Offer to verify before purchase. 8. Provide installation resources if compatible. Prevent returns through proactive verification.