#phone-sales

Leave voicemails that generate responses. Best practices: 1. Keep under 20 seconds. 2. Smile while speaking (improves tone). 3. Speak slowly and clearly. Script structure: 'Hi [Name], this is [Your Name] from [Company]. I'm calling because [specific trigger - saw your post, noticed you hired for X role]. I have an idea about [specific value]. Call me at [number]. Again, that's [repeat number slowly].' Alternative: curiosity approach. 'Hi [Name], I sent you an email about [topic], wanted to leave a quick voicemail because I wasn't sure if [compelling question]. My number is [number].' Follow immediately with email referencing voicemail. Track callback rate (aim for 5-10%). Test different approaches. Tools: Kixie, RingCentral for voicemail drop.

Systematic outbound calling approach. Daily structure: 1. Block time 9-11am and 2-4pm (best connect rates). 2. Batch prepare: research 20 prospects (5 mins each). 3. Power hour: dial 40-50 numbers in 60 mins. 4. Log outcomes immediately in CRM. Opening script: 'Hi [Name], this is [You] from [Company]. The reason I'm calling is I work with [role] at [similar companies] who struggle with [pain point]. Do you have 27 seconds for me to explain why I called?' Pattern interrupt: use odd number (27 seconds). If interested: transition to discovery questions. If not interested: 'I appreciate your time. Can I send you a brief email about [value] for future reference?' Track metrics: dial-to-connect rate (aim 10%), connect-to-meeting rate (aim 20%). Improve: practice opening 50x, record and review calls, vary approach.

Master voice techniques for phone sales. Tonality principles: 1. Vary pitch (avoid monotone, go up at questions, down at statements). 2. Enthusiasm (smile while talking, it changes voice). 3. Confidence (speak declaratively, not tentatively). 4. Match prospect (mirror their energy level). Pacing: speak 150-160 words per minute (conversational, not rushed). Slow down for: important points, pricing, next steps. Speed up for: less critical details. Use pauses: after asking question (don't fill silence), for emphasis (pause before key benefit). Vocal warmup: hum, tongue twisters, breathing exercises before call block. Record and review: identify filler words ('um', 'like', 'you know'), pitch patterns, pacing issues. Power words: 'exactly', 'absolutely', 'certainly' (show conviction). Avoid: 'I think', 'maybe', 'hopefully' (weaken message). Practice: read scripts aloud in different tones. Get feedback from manager. Tonality accounts for 38% of communication impact.