#technical-writing

Create developer-friendly API documentation. Structure: 1. Overview with quick start guide and authentication. 2. Endpoint reference with request/response examples. 3. Interactive API explorer (Swagger/Postman style). 4. Code samples in multiple languages (Python, JavaScript, cURL). 5. Error codes and troubleshooting guide. 6. Rate limiting and best practices. 7. Webhook documentation with payload examples. 8. Changelog and versioning information. Use clear, concise language with real-world use cases.

Create and maintain comprehensive product documentation ecosystem. Documentation types: 1. User guides: step-by-step instructions for end users. 2. API documentation: endpoints, parameters, examples. 3. Admin documentation: configuration, troubleshooting. 4. Developer docs: SDKs, integration guides. 5. Release notes: feature updates, bug fixes. Content strategy: 1. Audience-based: different docs for different user types. 2. Progressive disclosure: basic → advanced information. 3. Multimedia: screenshots, videos, interactive tutorials. 4. Search optimization: logical structure, good navigation. Maintenance workflow: 1. Documentation requirements in user stories. 2. Review process: technical accuracy, clarity. 3. Version control: docs synchronized with product releases. 4. Analytics: track usage, identify gaps. 5. User feedback: ratings, comments, improvement suggestions. Tools: GitBook, Notion, Confluence for authoring, Algolia for search. Success metrics: documentation usage, support ticket reduction, user satisfaction scores. Keep docs current: assign ownership, regular audits, automated link checking.

Create clear, usable technical documentation that reduces support burden. Documentation hierarchy: 1. Getting started guide: installation, setup, first successful use. 2. User guides: task-oriented instructions with screenshots. 3. API reference: endpoints, parameters, examples, error codes. 4. Troubleshooting: common problems with step-by-step solutions. 5. FAQ: frequent questions from support tickets. Writing principles: 1. Task-oriented: focus on what users want to accomplish. 2. Scannable format: headings, bullet points, numbered steps. 3. Progressive disclosure: basic info first, advanced details in expandable sections. 4. Plain language: avoid jargon, explain technical terms. Information architecture: logical grouping, clear navigation, search functionality. Visual elements: screenshots with annotations, flowcharts for processes, code examples with syntax highlighting. Maintenance workflow: 1. Version control with product releases. 2. User feedback integration: comments, ratings, improvement suggestions. 3. Analytics tracking: most-viewed pages, drop-off points. Tools: GitBook for collaborative editing, Loom for video walkthroughs, Snagit for annotated screenshots.

Create comprehensive API documentation for a RESTful service. Sections to include: 1. Authentication methods (API key, OAuth 2.0). 2. Endpoint reference with HTTP methods, parameters, and response schemas. 3. Code examples in Python, JavaScript, and cURL. 4. Error codes and troubleshooting guide. 5. Rate limiting and best practices. Use OpenAPI/Swagger spec format with interactive examples. Ensure clarity for both beginner and advanced developers.