#billing

Establish a billing dispute resolution process. Steps: 1. Acknowledge the dispute immediately. 2. Request specific details and documentation. 3. Review account history and transactions. 4. Explain charges clearly with itemization. 5. Identify any errors or misunderstandings. 6. Offer immediate correction if error found. 7. Provide detailed invoice breakdown. 8. Follow up to ensure satisfaction. Prioritize quick resolution and transparency.

Request payment method update. Communication: 1. Explain why update is needed (expiration, decline). 2. Provide secure update link. 3. Assure data security measures. 4. Set deadline to avoid service interruption. 5. List accepted payment methods. 6. Offer assistance if they have trouble. 7. Confirm successful update. 8. Thank them for prompt action. Make process secure and simple.